Questions?We've got answers.

Register with your name, email, and a password (at least 8 characters), and accept the Terms & Conditions. We'll email a 6-digit code to verify your address before you can sign in.

Email + password (with a second step — either an emailed code or an authenticator app code), Google Sign-In, or a passkey (fingerprint, Face ID, Windows Hello, or a security key) once you've added one in Settings.

Checking it at login keeps you signed in for about 60 days instead of the usual 14, on that specific device.

Use "Forgot password" on the sign-in page. You'll enter your email, then a code we send you, then choose a new password once that code is confirmed.

An extra layer beyond your password. By default we email you a code at each sign-in; in Settings you can switch to an authenticator app (Google Authenticator, Authy, etc.) instead.

A password-free way to sign in using your device's fingerprint, face recognition, or PIN. Add one from Settings, then use the "Sign in with a passkey" button on the login page — no email needed.

Names can be changed twice a day freely. Any change beyond that needs an emailed code to confirm it's really you — this prevents abuse if your account is compromised.

Go to Wallet, choose or enter an amount, and continue to Flutterwave's secure checkout — card details go straight to them, never to us.

Automatically, a few seconds after payment — we independently confirm every transaction with Flutterwave before crediting anything, so it's never instant but it is automatic.

Yes, automatically. If a service order or airtime/data purchase can't be completed, the charge returns to your wallet right away.

From the Dashboard, pick a service, paste the link, choose a quantity, and place the order — it's charged from your wallet and starts delivering right away.

Go to Airtime & Data, pick a network, enter the phone number, and choose an amount (airtime) or a data plan.

Order History shows every order's status. Tap "Refresh status" on any in-progress order to pull the latest update.

The chat bubble (bottom-right of any page) connects you to an AI assistant that can answer most questions instantly, and a real team member can step in on any conversation. If the AI can't help, it'll offer our WhatsApp number directly.

Yes — look for the WhatsApp icon at the top of the site.